Privacy Policy
Last updated: 25 June 2026
This Privacy Policy explains how Lithium Battery Depot Ltd (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you visit our website, contact us, register for an event, place an order, or use our services. It also explains your rights under the Nigeria Data Protection Act 2023 (the “NDPA”).
By using our website or sharing your information with us, you agree to the practices described in this policy.
Who we are
Lithium Battery Depot Ltd is a registered Nigerian company that supplies, distributes, and installs lithium (LiFePO4) battery systems and complete solar power solutions.
- Company: Lithium Battery Depot Ltd
- RC Number: 9284559
- Address: Suite A3-B1, Lenu Mall, Sani Abacha Road, GRA, Port Harcourt, Rivers State, Nigeria
- Email: info@lithiumbatteries.com.ng
- Phone / WhatsApp: +234 809 988 9885
- Website: https://lithiumbatteries.com.ng
We are the data controller responsible for your personal data.
What personal data we collect
We collect the following kinds of information:
Information you give us directly:
- Your name, phone number, email address, and location when you fill in a contact form, request a quote, or message us on WhatsApp.
- Registration details when you sign up for a webinar or event (name, email, phone number).
- Order and delivery details when you buy from us, including your delivery address and the items you order.
- Any other information you choose to share with us in messages, calls, or correspondence.
Information we collect automatically when you visit our website:
- Your IP address, browser type, device information, and pages you view.
- How you arrived at our site and how you move through it.
- Cookies and similar tracking technologies, including advertising pixels (explained below).
We do not deliberately collect sensitive personal data (such as health, religion, or political views), and we ask that you do not send us such information.
How we use your data and our lawful basis
Under the NDPA we must have a lawful basis for processing your data. We rely on the following:
- To respond to your enquiries and provide quotes (basis: steps taken at your request before entering a contract).
- To process and deliver your orders and provide installation services (basis: performance of a contract).
- To send you event reminders and updates you signed up for (basis: your consent).
- To send you marketing messages about our products and offers (basis: your consent, which you can withdraw at any time).
- To improve our website, measure our advertising, and understand our audience (basis: your consent for advertising cookies, and our legitimate interest in running our business).
- To meet legal, accounting, and tax obligations (basis: legal obligation).
Cookies, pixels, and advertising tools
Our website uses cookies and tracking pixels. These are small pieces of code that collect information about how you use our site so we can measure and improve our advertising.
We use:
- Meta Pixel (Facebook and Instagram). This helps us measure the results of our adverts and show relevant adverts to people who have visited our site. Data collected by the pixel is shared with Meta Platforms.
- TikTok Pixel. This works in a similar way for our adverts on TikTok, and shares data with TikTok.
These tools may set cookies and collect identifiers such as your IP address and the actions you take on our site (for example, viewing a product or completing a registration). The information is shared with Meta and TikTok, who use it to provide measurement and advertising services.
How to control or opt out of advertising tracking:
- Adjust your ad preferences directly with Meta in your Facebook or Instagram account settings.
- Adjust your ad preferences with TikTok in your TikTok account settings.
- Use industry opt-out tools at http://www.aboutads.info/choices.
- Change your browser settings to block or delete cookies.
Who we share your data with
We do not sell your personal data. We share it only with parties that help us run our business, and only as needed. These include:
- Advertising and analytics providers: Meta Platforms and TikTok (as described above).
- Software and service providers: Zoho (for our customer records, forms, email campaigns, and accounting) and Google (for forms, documents, and live event hosting).
- Delivery and logistics partners who deliver your order to you.
- Payment and banking partners who process payments.
- Professional advisers and government authorities where required by law, including for tax and regulatory purposes.
We require these parties to protect your data and to use it only for the purposes we specify.
Transfers of data outside Nigeria
Some of the providers we use (such as Meta, TikTok, Zoho, and Google) store and process data on servers located outside Nigeria. Where your data is transferred abroad, we take reasonable steps to ensure it is protected to a standard consistent with the NDPA, and we rely on your consent and on the safeguards offered by these providers. By using our website and services, you understand that your data may be processed in this way.
How long we keep your data
We keep your personal data only for as long as we need it for the purposes set out in this policy, or for as long as the law requires (for example, accounting and tax records). When we no longer need your data, we delete it or remove anything that could identify you.
How we protect your data
We use reasonable technical and organisational measures to protect your data against loss, misuse, and unauthorised access. No system is completely secure, but we work to keep your information safe and we act quickly if a problem occurs.
Your rights under the NDPA
Under the Nigeria Data Protection Act 2023, you have the right to:
- Access the personal data we hold about you and request a copy.
- Rectify data that is inaccurate or out of date.
- Erase your data where there is no longer a lawful reason for us to keep it.
- Restrict how we process your data in certain situations.
- Object to processing, including the right to object to direct marketing at any time.
- Withdraw consent at any time, as easily as you gave it.
- Data portability, where this applies.
- Not be subject to a decision based solely on automated processing that significantly affects you.
To exercise any of these rights, contact us at info@lithiumbatteries.com.ng. We will respond without undue delay.
If you believe we have not handled your data properly, you have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC).
Children
Our website and services are not directed at children under 18. We do not knowingly collect data from children. If you believe a child has given us their data, please contact us so we can remove it.
Changes to this policy
We may update this policy from time to time. When we do, we will change the “Last updated” date at the top. Please check this page from time to time to stay informed.
Contact us
If you have any questions about this policy or how we handle your data, contact us:
- Email: info@lithiumbatteries.com.ng
- Phone / WhatsApp: +234 809 988 9885
- Address: Suite A3-B1, Lenu Mall, Sani Abacha Road, GRA, Port Harcourt, Rivers State, Nigeria