Last updated: 25 June 2026

This policy explains how we deliver your order. It forms part of our Terms and Conditions.

Where we deliver

We deliver nationwide, to anywhere in Nigeria.

We install systems in locations where we have qualified installers. If installation is not available in your area, we can still deliver your products to you, and we will let you know your options when you order.

How we deliver

We deliver through trusted logistics partners, including Fez and GIG, as well as local logistics services depending on your location and the items ordered. For deliveries within Port Harcourt, we may use our own or local delivery.

Delivery timeframes

Most deliveries arrive within 24 hours to 1 week, depending on your location and the items ordered. Larger items, bulk orders, and remote locations may take longer. We will give you an expected timeframe when you place your order.

These are estimates, not guarantees. Delivery times can be affected by the courier, weather, road conditions, and other factors outside our control.

Delivery cost and payment

  • Delivery cost varies by item, weight, and destination. We will confirm the delivery cost as part of your quote or at checkout.
  • Full payment is required before we dispatch or deliver your order. The exact terms vary by item, and we will confirm them with you at the time of your order.
  • We accept payment by bank transfer to our official company accounts only. We will never ask you to pay into a personal account.

Receiving your order

Please check your order as soon as it arrives.

If your item arrives damaged, or you receive the wrong item, you must report it to us within 24 hours of delivery, with clear photo or video evidence of the problem. This helps us resolve it quickly with you and the courier.

Claims for damage or wrong items made after 24 hours may not be accepted, because we can no longer confirm whether the problem happened in transit.

Once your order has been delivered to you, responsibility for the goods passes to you.

Delays outside our control

We are not responsible for delays caused by events beyond our reasonable control, such as courier delays, bad weather, fuel scarcity, or road closures. If there is a delay, we will do our best to keep you informed.

Contact us

  • Email: info@lithiumbatteries.com.ng
  • Phone / WhatsApp: +234 809 988 9885
  • Address: Suite A3-B1, Lenu Mall, Sani Abacha Road, GRA, Port Harcourt, Rivers State, Nigeria